Testimonials
"In terms of the 'project', we are both extremely happy with your approach to this, and efforts to date. I think you set yourselves apart in your industry, as you know that I started from a sceptical view point, having worked with several organisations previously. "
Nick Wilson
Programmexpress
"I recently purchased some targeted data in order to carry out a marketing campaign. When it arrived it didn’t take me long to realise that the “named individual” was not who I wanted to aim my campaign at.
I spoke to Michaela and quickly agreed a programme of data cleansing. This meant that the skilled staff at Xen Consulting contacted the companies involved and obtained the name of the individuals that I did want to talk to and the full contact details. This is something that I would never have had time to do myself.
Armed with the right information I then started my campaign. I am targeting only ten individuals at a time and I began to follow-up last Friday. The first follow-up call alone resulted in business worth almost £1000.00.
Michaela offers a superb service, which is ideally suited to companies that do not have, or wish to employ, telemarketing staff. Her professional approach, her efficiency and her ability to produce results that are excellent are all compelling reasons to use her services. "
Barbara, Cherryman Director
Guardian First Aid Training Ltd
"I wanted to take this opportunity to thank you and your staff for the excellent
service that Xen Consultants recently provided to Yale Security Point.
From the scheduled project brief it was clear I was enlisting the help of a company that was passionate about the service it could offer. At the end of the brief I was confident that the staff understood exactly what it was I was aiming to achieve.
After each days business I received a full breakdown of the prospects called along with the results of conversations and appointments that had been made. By way of an update, and as a direct result of the campaign, I now have several new clients which I have already done business with !
I would not hesitate to recommend the very professional service that Xen
Consultants offers "
David Robinson - Director
Yale Security Point
"Back In June of this year we booked Xen Consultants to help us reconnect with our past
advertisers – a task I know I did not have the time for.
The process from start to call day was easy, from me introducing my business to the
consultants to Michaela passing on her passion for what Xen can do – a passion I now share.
The response we got was over and above our expectations with over £900 being the end
result.
From here we booked Xen again for 2 full days in July, August & September with a final
result of over £6000.
Our consultant, Tina, did not only have a fabulous understanding of my business but a
passion to succeed, not for her for ME.
From the calls carried out by Xen, not only do we have some fabulous advertisers back but
we are now looking at a growth within the business.
All of this would not have been possible without Michaela and the Consultants at Xen.
It is true what they say 'Xen REALLY does make it happen' "
Stuart Oliphant
MK Flyers
"I firstly booked 2 days work with Xen Consultants Ltd and was extremely impressed with the appointments they booked. I am now using Xen on an ongoing monthly basis and I have managed to convert 75% of the appointments into business with a solid future pipeline.
I also received excellent feedback from our clients with reference to the professional approach that was used on the initial booking. Overall, an excellent return on my investment."
Mike Holmes, Holmes and Company (Accountants)
Milton Keynes
"We have now been working with Xen Consultants Ltd since July 2008 when we were embarking on a large Ford project, contacting previous customers whom had purchased a car from us over 3 years ago. The object of the campaign was to encourage those clients to come back into the showroom to upgrade the car and to ensure that they were happy with the service received from Sky Ford.
We were so pleased with Xen Consultants that we now have a long term working relationship booking in our service and MOT’s. As well as picking up more bookings from this exercise we gain valuable customer feedback making a noticeable difference to our business."
Sandra Smith, Sky Ford (Car Dealership)
Watford.
"Initially, considering the diverse and in many cases bespoke service that HBI offer , there was a slight concern about outsourcing our telephone marketing for appointment setting, but 5 months ' down the line ' we are happy to say that we are still working with Xen Consultants Ltd.
The quality of the appointments is of very high standard and I would say with the meetings we have attended arranged by Xen with blue chip companies, together with introductions throughout the public sector, we are more than happy with the results to date."
Christine Martin, Healthy Buildings International
Berkshire
Karen Moule has endorsed your work as Director at Xen Consultants Ltd.
"Michaela is a highly inspirational telemarketer. Not only has she delivered fantastic results for several clients of mine, she has also given me some sales tips, which have been invaluable. What I love about her and her team, is that they do what they say they are going to do and then do it in such a way that it really does delight us and our clients. I cannot recommend them highly enough. "
Karen Moule – Enterprise Marketing
Aylesbury
"after 4 months of working with you on the GREENi project, I thought it a good time to let you know how I feel about the service from Xen and, to put it in a nutshell, I couldn’t be happier.
The proof of the pudding is in the eating, of course, and your results have been phenomenal, the appointment rate from Decision Maker Contacts has been 50.7%, which is quite extraordinary. It proves that you, Karon and Moira have very quickly obtained an excellent grasp of the product and communicated it in an incredibly effective way. And the quality is there too, because it looks like we’ll get a sales conversion rate of at least 40% of appointments made.
That in itself is impressive, but the cherry on the cake for me has been your attitude to customer service, which has been exemplary. Communication has always been immediate and clear; in the early stages we had one minor misunderstanding about which region to call and you immediately and without question fixed the problem, which means I know I can deal with Xen with complete trust and confidence.
We’re now looking at the next stage of our campaign, which will ramp up in the spring, and Xen will be a major part of it, undoubtedly ramping up the call rate from where we are now.
Please pass on my thanks and best wishes to Karon and Moira and feel free to share this letter as I have no hesitation in giving Xen my strongest endorsement."
Mike Burdett
UK Director, Viherio Technologies